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Project Management from Different Cultural Perspectives

Ching Ting
Göteborg : Chalmers tekniska högskola, 2016. 62 s. Examensarbete - Institutionen för bygg- och miljöteknik, Chalmers tekniska högskola; BOMX02-16-142, 2016.
[Examensarbete på avancerad nivå]

This thesis focuses on project management and cross-cultural conflicts caused by different perspectives on cultural dimensions and working styles between teammates in a multi-cultural project team. A mixed research methodology was applied using quantitative approach first to confirm assumptions based on literature research and then qualitative approach to explore the cross-cultural conflicts and to gain a deeper understanding of the quantitative results. Five project management issues and the times of conflict occurrence during different project life cycle were confirmed by 118 respondents to an online survey with open ended questions. The top three common cultural issues were confirmed by nine interviewees who work in a multi-cultural team setting. They were selected to participate in semi-structured individual interviews to explore cross-cultural differences and how cultural conflicts can lead to project management issues. Participants in this thesis study were categorised into three different cultural categories including multi-active, linear-active and reactive. However, the result of the assumptions and the semi-structured interviews show that some cultural dimensions and categories assumptions are not as expected. Indeed, there are some generalised trends of how certain cultures behave, but that is not an absolute basis to judge how different culture reacts when working in a multi-cultural team. There are other factors that could shape a person’s perspective, such as the individual’s character and experiences.

Nyckelord: Globalisation, project management, global project management, international project management, multi-cultural challenges, multi-cultural project, cross-cultural conflicts, cultural dimensions, cultural categories

Publikationen registrerades 2017-01-17. Den ändrades senast 2017-01-17

CPL ID: 247161

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