In English

Analysis of what to focus on during operator training

Johan Andreasson
Göteborg : Chalmers tekniska högskola, 2012. 64 s. Report. X - Department of Shipping and Marine Technology, Chalmers University of Technology, Göteborg, Sweden, 2012.
[Examensarbete på avancerad nivå]

This thesis is a study of what an oil terminal need to focus on during training of new, and experienced, terminal operators, in order to get them self-going in a period of 8-12 months. 7 terminal operators with an employment time between 2 to 23 years were interviewed for the data collection, which together with the company’s instructions and routines served as a base for the analysis. The result showed that there was a different view of the factors (needed to complete an operation) among the operators. The experience gave the more experienced operators a deeper knowledge about the operations and its procedures, leading to this difference in the result. Another results was that some operators missed to mention some vital factors that is done on a daily basis due to development of skill-based behaviour, and that the experienced operators had difficulties to rank the factors according to their importance and instead ranked the factors in chronological order because the company’s operations follows a red line and one factor need to be finished before one other can start. The most important result regarding the training was the list of factors that that was the result of the interviews, which together with theory about learning and teaching tells the company not only about what to focus on during training, but also how to train the new operators.

Publikationen registrerades 2015-03-20.

CPL ID: 214114

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